Q: How many people qualify for a group?
Group rates start at 20 people.
Q: Do I need to pay for my tickets when I select a game?
No, you have two options to pay for group tickets:
Option #1: Place a deposit and then pay off your group experience no later than 3 weeks out from the match.
Option #2: Pay when you select your match.
Q: How do I access my tickets?
Once you finalize your group with a Columbus Crew Representative, you will be able to access your tickets via the Columbus Crew Account Manager (https://am.ticketmaster.com/crew/#/). For additional help, visit our Mobile Ticketing Page ( https://www.columbuscrew.com/tickets/mobile-ticketing).
Q: What benefits does my group receive?
Q: Can I exchange or cancel my group tickets?
The Crew is unable to provide refunds for your purchase as all sales are final.
Q: Can my group pay separately but sit together?
Yes, we have the option to sit together or as close as possible while paying separately. If it makes sense, we can take a deposit to create a link that will include a per ticket fee to use the platform. Ask your Group Sales Representative on how we can create this option.