Contact Us
Call, email, live chat, or submit the online form below to learn more about how you can secure your seats!
Call, email, live chat, or submit the online form below to learn more about how you can secure your seats!
Accessibility Info
Accessible Parking
Accessible Seating
Accessible Restrooms and Family Restrooms
Sensory Inclusive Venue
Sensory Warning
Wheelchair Assistance
Address
Alcohol Policy
Animals
App
Baby Changing Stations
Bag Policy
Ball Return Policy
Banners, Flags, & Signs
Fan flags, banners, signs and poles must be in good taste, pre-approved by Stadium Management prior to matchday and meet the following criteria:
Fan and Recognized Supporter Group privileges related to flags, banners, signs and poles may be suspended or revoked at any time if deemed to violate Major League Soccer, Columbus Crew, or Stadium policies. Stadium Management may impose additional restrictions, such as a quantity limit, on items when appropriate.
DISCLAIMER: Any Fan banners, flags, and signs that are displayed in the Stadium are created by Stadium guests (e.g., fans) and are not expressions or statements made by the Columbus Crew organization. The appearance of such banners, flags and signs at the Stadium does not constitute an endorsement by the Crew of such content.
Batteries
Bike Valet
Blankets
Box Office
Cameras & Video Equipment
Cashless Venue - Cash2Card
Charging Stations
Child Ticket Policy
Condado Tacos
Costumes
Diaper Bags
Drinking Fountains
Drones
Drop off/ Pickup Locations
Electric Vehicle Charging Stations
Elevators
Priority use of elevators will be given to guests and team members with limited mobility.
Elevator Locations:
Emergencies
Entry/Re-entry
Evolv Security Screening
Express Entry
Family Restrooms
Fan Code of Conduct
Field Intrusion
Fireworks/Pyrotechnics
First Aid
Gate Opening
Guest Service Center
Lightning Policy
Lost and Found
Lost Person
Media Policies
Nordecke Supporters Group
Nursing Room
Parking
Prohibited Items
Public Transportation
Plan your trip to Lower.com Field:
Recycling and Sustainability
Restrooms
Rideshare Drop Off and Pickup Locations
Scalping and Profiteering Policies
Scattering of Ashes
The Crew respects those people who may be interested in honoring a family member or friend by spreading their ashes on the grounds at Lower.com Field or Historic Crew Stadium. While we are unable to accommodate these requests, please contact the Crew to inquire about other ways we can help pay tribute to our ultimate fans.
Smoking/Vaping
Lower.com Field is a tobacco free facility in compliance with Chapter 3794 of the Ohio Revised Code. Smoking, vapor, e-cigarettes, and smokeless products are prohibited from use inside Lower.com field. Violation of this smoking policy will result in expulsion from the stadium.
Tobacco use is permitted only in the following designated areas around the outside of the stadium:
Strollers/Car Seats
Tailgating
Team Store
Ticketing
Trespassing
Umbrellas
Video Board Messages
WiFi Calling
* FREE WiFi:
<strong>Network Name</strong>: Stadium WiFi
Will Call