Press Releases

Columbus Crew SC provides update on Phase 1 home match on Sunday at MAPFRE Stadium

COLUMBUS — Columbus Crew SC today announced that an extremely limited number of tickets will be sold for Sunday’s home match at MAPFRE Stadium against FC Cincinnati on September 6 [7:30 p.m. ET / SportsTime Ohio, FOX Sports GO (Stream) / 97.1 The Fan & 971TheFan.com (English), ColumbusCrewSC.com (Spanish)]. Crew SC consulted government health officials, Populous – a leading sports architecture firm and venue reconfiguration expert – along with Major League Soccer and their experts during the creation and implementation of the Health and Safety Protocols.

Columbus Crew SC provides update on Phase 1 home match on Sunday at MAPFRE Stadium -

Season ticket members will have access, in priority waves based on tenure, to purchase tickets for the September 6th match against FC Cincinnati through a Pre-Sale starting at 1 p.m. ET today. Season ticket members in the applicable on-sale waves will be eligible to purchase any available location in MAPFRE Stadium including locations outside of their current level/price point/location. MAPFRE Stadium reduced capacity for this match will be 1,500 ticketed individuals. No tailgating will be permitted in the MAPFRE Stadium parking lots.


All fans and MAPFRE Stadium staff will be required to wear facemasks at Crew home matches, consistent with state and local health requirements and medical expert guidance. Seating availability is based on adherence to all government and medical expert recommendations, including most notably six (6) feet distancing between trusted seating pods. This distancing requirement, along with the tiered on-sale process based on tenure, will very likely result in the unavailability of exact season ticket member locations.


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“We are pleased to be able to welcome back an extremely limited number of supporters to MAPFRE Stadium for our upcoming rivalry match this weekend and we are prepared to execute our Responsible Restart Plan. The health and safety of all individuals entering the building remains our top priority to ensure a safe continuation of the 2020 MLS season,” said Crew SC President and General Manager Tim Bezbatchenko. “As we have stated before, we recognize that circumstances are fluid and as such, have designed plans to maximize flexibility and the ability to adapt to changing circumstances. We will continue to collaborate with public health experts, government officials and the MLS to make the return to the Stadium as safe as possible.”


Continued Bezbatchenko. “In addition to requirements of face coverings for all individuals entering the venue, the capacity adjustments for MAPFRE Stadium are driven by six feet distancing between fans’ self-selected known and trusted pods. We’ve designed our seating layout to ensure proper socially distanced seat placement for fans. We want to thank all of the supporters for following health and safety protocols outlined as we prepare for an exciting match and encourage fans to review the educational video, frequently asked questions, and attend the informational session via Zoom as we look to answer questions ahead of this match. Finally, I especially want to thank our staff that has worked tirelessly to be able us to host a limited number of fans as safely as possible here in Phase 1 as we look to support the team on the field.”




  • FRIDAY, SEPT. 4 INFORMATIONAL SESSION VIA ZOOM: A virtual informational session discussing the Club’s Responsible Restart Plan will be held tomorrow at 12:00 p.m. ET. The informational session will feature Crew SC Executive Vice President, Chief Business Officer Steve Lyons, Crew SC Vice President, Soccer Administration & Operations Jaime McMillan and Crew SC Vice President, Stadium Operations Frank DePizzo. Supporters interested in attending the informational session can begin registering now.
  • MATCHDAY AT MAPFRE STADIUM: A tutorial video on the match experienceis available, describing health and safety protocols is available at the following link and discusses parking, no tailgating, ticketing, ingress/egress, masks/coverings, seating, social distancing, food and beverage, merchandise and more.
  • FREQUENTLY ASKED QUESTIONS:An FAQfor those entering MAPFRE Stadium is available




Crew SC’s Season Ticket Member Return to Play Ticketing Plan outlined in an email to members was developed to enable a limited number of fans to attend Columbus Crew SC home matches in a manner that is as safe and possible, while following government regulations, required health and safety protocols and guidance from medical experts and medical experts, including social distancing. 


All tickets, and parking passes for originally scheduled 2020 Crew SC regular-season games matches are no longer valid (and corresponding credits or other transactions, as applicable, have been processed). This will not impact continued Season Ticket Member priority or access to the new Crew stadium.


All Crew SC matches in Phase One continue to be televised locally on FOX Sports Ohio and SportsTime Ohio. Similarly, the Black & Gold’s matches will be aired locally on the radio in English on 97.1 The Fan and streaming online via “Listen Live” at 971TheFan.com, featuring Chris Doran broadcasting the contests. The club’s official website, ColumbusCrewSC.com, is set to stream Spanish-language audio broadcasts of all six matches with Juan Valladares behind the microphone.

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